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Knowledge base
Getting started
For Doctors
5
Telemedicine Today, a Need!
Doctors Sign Up
Pricing for Doctors
Prescriptions and Invoices
Cancellations & Refunds
For Patients
8
Medify for Emergencies
Finding your Doctor
Patients Sign Up
Fixing appointments
Understanding our Safety & Security Shield
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Profile & Account
For Doctors
10
Sign Up with Medify
No mail confirming Doctor's Account
Account Creation Confirmation
Account Creation Failure
Forgotten Password
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For Patients
1
Patients Accounts
Appointments
For Doctors
9
New Appointment Request
Pending Patients
Confirmed Patients
Rescheduling Appointments
Cancelling Appointments
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For Patients
9
Seeking an Appointment
Consultation Fees
Accepting Appointments
Cancelling Appointments
Rescheduling Appointments
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Consultation Calls
For Doctors
4
Consultation Call
Call Disconnections
Medical Prescription Panel
Consultation Call History
For Patients
3
The Consultation Call
Call Disconnections
Digital / Electronic Prescriptions
FAQ
For Doctors
31
What are the minimum requirements for me to use Medify for my business?
How many accounts can a Doctor have?
Can Doctors use Medify in multiple devices?
Is there any limitation to Refer a Friend to Medify?
Will patients be able to see Doctor's profile in Medify?
See all 31 articles
For Patients
19
How can Patients approach the same doctor more than once?
What should a patient do if they don't receive an OTP to Email / SMS?
Can a patient consult without an appointment?
What is the duration of each consult? Is there any fixed duration?
Can my doctor prescribe medication and blood tests via Medify?
See all 19 articles
Cancellations & Refunds
For Doctors
0
For Patients
0
Help Desk Software
by Freshdesk Support Desk
